My client, a leading provider of motor industry services, is seeking an experienced *Operations Manager* for their team based in *Dublin*. Position Overview: As the Operations Manager you will play a pivotal role in leading and coordinating the day-to-day operations within a fast-paced motor industry environment. Responsible for managing a team of technicians and operational staff, this role requires a hands-on leader with a deep understanding of the motor industry, exceptional organisational skills, and the ability to maintain high-quality service delivery.

This position offers a Monday to Friday schedule that promotes the ideal work-life balance, as well as a competitive salary of *up to €65,000 per year*, depending on experience. This provides an exciting opportunity for a results-driven professional to optimise operations, enhance customer satisfaction, and foster a positive and productive workplace culture

This is a permanent role, which will involve working for my client directly on a permanent basis, this is not an agency or short term role. I am assisting my client in finding suitable candidates to work for them directly. Requirements: - A qualification as an *LCV mechanic (FETAC Level 6)* is advantageous but not essential. - Previous foreman experience or experience leading a team of technicians is highly desirable. - A *minimum of 2 years’ experience* as a lead supervisor or manager in a fast-paced business. - Demonstrated ability in performance management, complaint investigation, and team management. - A strong background in the *motor industry*, with recovery environment experience being an advantage. - A full clean driving licence. Responsibilities: - Overseeing daily operations, ensuring efficiency and quality across all functions. - Leading and managing a team of technicians to foster a positive and productive work environment. - Monitoring team performance, providing constructive feedback, and implementing performance management strategies. - Investigating and resolving customer complaints promptly and effectively. - Ensuring compliance with industry standards and company policies. - Collaborating with other departments to streamline processes and improve operational efficiency. - Achieving KPIs and delivering on operational targets. Benefits: - Competitive salary of up to €65,000 per year. - Monday to Friday schedule, promoting work-life balance. - Company card and fuel card for work-related expenses. - Pension scheme to support long-term financial security. - Participation in company events and a positive workplace culture. - Opportunities for career advancement within a supportive team environment. - Access to professional development and career growth opportunities.

If you feel like you fit the above requirements and are currently seeking an exciting new challenge, please forward your CV for immediate consideration and confidential call back to discuss the role in more detail.

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