My client, a leading provider of catering, retail, and facilities support services, is seeking an experienced General Manager

Position Overview:

As General Manager, you will oversee the full operational delivery of catering, retail, and support services within a busy, multi-outlet site in Waterford. This is a strategic and hands-on role where you’ll lead diverse teams, ensure service excellence, manage budgets, and maintain full compliance with food safety and health & safety standards.

You will work closely with both internal teams and on-site client representatives to deliver high-quality, customer-focused services across all departments. The ideal candidate will have proven General Manager experience in food service and retail environments, with healthcare sector experience considered a strong advantage.

This is a full-time, permanent role with a structured Monday to Friday schedule (8:00 AM – 5:30 PM) and offers a competitive salary of €45,000 – €50,000 per year, depending on experience.

This is a permanent role, which will involve working for my client directly on a permanent basis, this is not an agency or short term role. I am assisting my client in finding suitable candidates to work for them directly.

Requirements:

• Minimum 5+ years of General Manager experience across retail, food service, and/or healthcare environments
• Proven ability to lead large, multi-disciplinary teams across multiple service lines
• Strong commercial acumen with experience in budgeting, cost control, and reporting
• In-depth knowledge of HACCP, food safety, and health & safety standards
• Excellent interpersonal and communication skills with a proactive, customer-first approach
• Ability to build and maintain strong client relationships and deliver consistently high standards

Responsibilities:

• Lead the full operational delivery of catering, retail, and support services across a multi-unit site
• Develop and mentor staff to ensure performance excellence, team engagement, and compliance
• Maintain top-tier standards in food quality, hygiene, and safety across all service areas
• Manage financials: budgeting, reporting, cost control, and achievement of KPIs
• Act as the primary point of contact for client representatives on site
• Ensure staff scheduling, training, and performance management are aligned with business needs
• Promote a culture of innovation, service excellence, and continuous improvement

Benefits:

• Competitive salary of €45,000 – €50,000 per year, depending on experience
• Monday to Friday daytime schedule supporting a strong work-life balance
• Opportunity to join a well-established and growing company with a national footprint
• Supportive, collaborative work environment with professional development opportunities
• Be part of a team that values innovation, sustainability, and service excellence

If you feel like you fit the above requirements and are currently seeking an exciting new challenge, please forward your CV for immediate consideration and confidential call back to discuss the role in more detail.

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